Returns & Exchanges
At Arsenal Barber Supply, we stand behind the quality of our professional grooming tools and offer a 30-day return window for unused, unopened products in their original packaging. We aim to ensure every barber and stylist is fully satisfied with their gear to maintain the highest standards of their craft.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number and the appropriate shipping address.
- 2.Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all blades, guards, and accessories are included to avoid restocking fees.
- 3.Ship the Items
Affix the provided return label or use a trackable shipping service to send the package back to our distribution center for inspection.
- 4.Quality Inspection & Refund
Once our technicians verify the item's condition, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
