Frequently Asked Questions
Everything you need to know about your professional grooming gear.
How long does shipping take for professional equipment?
We process most orders within 24 hours. Domestic shipping typically takes 3-5 business days, while expedited options are available at checkout for urgent shop needs.
Do you offer warranties on clippers and trimmers?
Yes, all electronic tools purchased through Arsenal Barber Supply are covered by the original manufacturer's warranty. We also offer a 30-day satisfaction guarantee on most items.
Can I return liquids or hygiene-sensitive products?
For health and safety reasons, we cannot accept returns on opened liquids, pomades, aftershaves, or used shears and razor blades unless they are defective.
Do you provide bulk discounts for barber shops and salons?
Absolutely. We offer tiered pricing for bulk orders of consumables and workstation setups. Please contact our sales team directly for a custom wholesale quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment plans through Shop Pay and Afterpay for larger equipment purchases.
Are your products 100% authentic?
We are an authorized distributor for all brands we carry. Every product is guaranteed 100% authentic and sourced directly from the manufacturer.